Refund Policy
Knot Refund Policy
At Knot, we strive to provide our customers with the best experience possible. If you are not entirely satisfied with your purchase, we're here to help. Please review our refund policy below for detailed information on how refunds are processed.
- Knot Tags and Knot Cards: Due to the nature of our product, which involves the activation and personalization of each device, we do not offer refunds for Knot Tags and Knot Cards once they have been activated. Please ensure that you have carefully reviewed and confirmed your order before proceeding with the activation process.
- Knot App: If you have subscribed to our premium features within the Knot app, you may be eligible for a refund if you request it within the specified refund period. Please refer to the app store from which you made the purchase for the applicable refund policies and timeframes.
- To request a refund for Knot App subscriptions, please contact our customer support team at info@knotap.com. Please provide your purchase details and a brief explanation of the reason for your refund request. We will review your request and respond to you as soon as possible.
- For other inquiries related to refunds, please reach out to our customer support team with your order details, and we will assist you accordingly.
- In certain cases, we may consider refunds on a case-by-case basis for unforeseen circumstances or technical issues. Please contact our customer support team to discuss your situation, and we will do our best to assist you.
- If you have any questions or concerns about our refund policy or need further assistance, please don't hesitate to reach out to our customer support team. You can contact us at [00971585791469] or visit our website https://www.knotap.com.
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Eligibility for Refunds:
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Refund Process:
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Exceptions:
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Contact Us:
Please note that our refund policy is subject to change without prior notice. We recommend reviewing this page periodically for any updates.